This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by Cosmo First Ltd. If you have any requests concerning your personal information or any queries with regard to these practices, then please contact us at info@cosmofirst.com.

You should please note that all data thus captured will be used and held in accordance with the requirements of the General Data Protection Regulation, 2016 and The Privacy and Electronic Communications Regulations (PECR)


Information Collected

We collect information from visitors to this website and our other websites through the use of online forms, including, but not limited to, our contact us page. In addition, we will collect your details when you email us.

All your information is collected for communication and market research purposes only. We never sell any of your information to any third party however we may use third party tools or platforms which are compliant to the above law to better improve the communication and other related purposes.


Use of Personal Information

We process personal information collected via this website and our other business websites for the legitimate reasons of :–

  • providing information about products and services
  • providing and personalising our services
  • dealing with your enquiries and requests
  • conducting market research

The legal bases we rely upon to offer these services to you are:-

  • Your consent
  • Where we have a legitimate interest
  • To comply with any legal obligation that we may have
  • To fulfil a contractual obligation that we have with you

Your rights

Please be aware that you have the following data protection rights:

  • The right to be informed about the personal data the Company processes on you;
  • The right of access to the personal data the Company processes on you;
  • The right to rectification of your personal data;
  • The right to erasure of your personal data in certain circumstances;
  • The right to restrict processing of your personal data;
  • The right to data portability in certain circumstances;
  • The right to object to the processing of your personal data that was based on a public or legitimate interest;
  • The right not to be subjected to automated decision making and profiling; and
  • The right to withdraw consent at any time.
  • Where you have consented to the Company processing your personal data you have the right to withdraw that consent at any time by contacting us at info@cosmofirst.com.

Data Capture Information

We will send you information according to the preferences, if any, that you submitted via our online form or when you email us. If you would like to change these preferences at any point, please contact us at info@cosmofirst.com.


Marketing

Please note that your information may be used to send you details of any new product launched or those products or services or related products that we have identified as likely to be of interest to you, which will be in accordance with the preferences, if any, that you indicated when you completed the online form or emailed us.

If at any point you would like to opt-out of receiving communications from us or would like to change the channels (such as email or post) that we use to contact you, please contact us at info@cosmofirst.com.


Disclosures

We will only disclose data when obliged to do so by law, or the disclosure is ‘necessary’ for purposes of national security, taxation, and criminal investigation, or when we have your express consent to disclose it to another third party.


Other Websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.


Subject access requests

You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please email us at info@cosmofirst.com.


Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser and you can find out more about cookies on www.allaboutcookies.org.

We may collect information about your computer, including your IP address, operating system, and browser type for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.v

The cookies in use locally are for tools like Google Analytics, being a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions, where they are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site.

Cookies contain information that is transferred to your computer’s hard drive, and are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

Google Analytics collects information anonymously and it reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser or look at the instruction on www.allaboutcookies.org. Please note however that turning off cookies may restrict your use of our website.


Amendments

Please note that this privacy policy is subject to change from time to time and according to existing legislation. It was last updated in January 2024.